Frequently asked questions
What is your return & exchange policy?
We offer 7-day easy returns and exchanges from the date of delivery, no questions asked. Message us on WhatsApp and we'll arrange a pickup.
Do you offer Cash on Delivery (COD)?
Yes, COD is available across India on eligible orders, along with prepaid payment options for faster processing.
How long will delivery take?
Orders are usually dispatched within 24-48 hours and delivered within 5-7 business days depending on your location.
Can I see the product before I buy?
Yes — tap "Request a live video preview" on any product page and our team will show it to you on a WhatsApp video call before you order.
How do I care for my kurta?
Machine wash cold with similar colours, do not bleach, and iron on low heat. Detailed care instructions are listed on each product page.
Is Kurta Kulture authentic and handcrafted?
Yes. Every piece is made using genuine fabric by skilled artisans and quality-checked before it ships to you.